Milo Co-Working Space Privacy Policy

Last updated: April 16, 2025

Welcome to Milo Co-Working Space! We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile app and services, including our package booking system and first-come-first-serve module.

1. Who We Are

Milo Co-Working Space ("we," "us," or "our") provides flexible workspace solutions through our mobile app designed especially for Gen-Z professionals and students. Our app lets you browse packages, book spaces, and manage your membership easily.

2. Information We Collect

When you use our app, we collect the following personal information:

• Account Information: Name, email address, phone number, profile picture, and login credentials.
• Booking Details: Selected package, booking date/time, payment information, and usage history.
• Device & Usage Data: Device type, IP address, app usage patterns, and location data (with your permission).
• Communication: Messages or feedback you send us through the app.

3. How We Use Your Information

We use your data to:

• Create and manage your user account.
• Process your bookings and payments securely.
• Manage the first-come-first-serve booking system fairly.
• Send you updates, reminders, and promotional offers (you can opt out anytime).
• Improve our app and services based on usage analytics.
• Comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Payment processors for transaction handling.
• Service providers who help us operate the app (under strict confidentiality).
• Legal authorities if required by law.

5. Your Choices and Rights

• You can update or delete your profile information anytime.
• You can opt out of marketing communications.
• You can control location permissions on your device.
• If you are under 18, please get parental consent before using our app.

6. Data Security

We use industry-standard encryption (AES-256) and security protocols to protect your data. Access to your personal information is restricted to authorized personnel only.

7. Data Retention

We keep your data only as long as necessary to provide our services or comply with legal obligations. After that, we securely delete or anonymize your information.

8. Cookies and Tracking

Our app uses minimal cookies and tracking technologies to enhance your experience and analyze app performance. You can manage cookie preferences in your device settings.

9. First-Come-First-Serve Booking Module

Our booking system operates on a first-come-first-serve basis to ensure fairness. Your booking request is timestamped, and availability is updated in real-time. Please note that bookings are confirmed only after successful payment.

10. Contact Us

If you have questions or concerns about your privacy, please contact us at:

• Email: milo.chalo2025@gmail.com
• Phone: +91-9325012981
• Address: Milo Co-Working Space, Pune